Performance Management and Leadership
INVESTMENT
DURATION
START DATES
DELIVERY MODE
ASSESSMENT
COURSE OVERVIEW
Performance Management is ensuring that the employee and the organization are focused and aligned towards strategic priorities. This UIBFS Performance Management training course will show you how to integrate Performance Objectives, Critical Success Factors and Key Performance Indicators into a performance management system applied by a highly skilled leadership, managerial, and supervisory team. This training course will also prove invaluable for experienced leaders who want to build their skills to the next level, and for managers who have had no formal experience or training with regards to managing performance.
COURSE OBJECTIVE
TARGET AUDIENCE
Human Resource Managers • Employment Relations • Personnel Staff • All Line Managers • Team Leaders • Supervisors • Learning & Development • Training Officers • Supervisors who are or will be accountable for the use and application of performance management and appraisal techniques
WHAT YOU WILL STUDY
Motivational Theories, Models and their Role in Performance Management • Quantitative and Qualitative Objectives • Developing SMART Objectives • Setting Objectives • Achieving Holistic Organization Integration – Vertical, Horizontal and Functional • Developing the Best KPIs for Your Organization • The Value of the Balanced Scorecard (BSC) • Managing Challenges with the Employee Appraisal • Monitoring Employee Performance with Ongoing Review • Addressing the Performance Gap • Performance Appraisal and the Link to Rewards and Recognition • Impact of Giving and Receiving Useful Feedback • Coaching for Effective Performance • Continuing Professional Development: Personal Development Planning (PDP)
LEARNING OUTCOMES
By the end of the course participants will be able to; • Design, develop and implement a strategy-based performance management action plan that aligns to sustaining a high-performance culture and optimal financial business outcomes • Understand how motivation in the workplace can produce expected results from your employees • Learn proven ways to reward and sustain excellent performance • Manage expectations on how staff’s progress will be measured • Provide useful constructive feedback and continuous coaching for results • Adequately prepare for the performance review • Develop, contribute and sustain a High-Performance Culture
