Overall Course Objectives
This course is designed to comprehensively cover the risk areas that may need to be closely paid attention to in the general banking operations. Upon completion of this programme, participants will have the knowledge necessary to audit the different sections of the Bank

Who should Attend
Systems Auditors, Risk Managers and Compliance Officers

Key Topics
• Overview of Banking Operations
• Auditing of the following;
- The General Back office Operations
- Batch processing,
- Cash Management
- ATM Operations Management
- Card Production and management
- Customer Care in the era of Social Media
- Sales and Marketing
- Cheque Clearing and Collection
- Remittance Management and Settlement
- Management of Supplies
- Fleet Management
- Management of Other E-Banking Services
- Treasury Back Office

Course Dates: 12th – 16th June 2017
Attendance Mode: 5 Full days
Venue: The UIBFS Training Centre, Plot 58 William Street, Bank of Uganda Building
Course Fees: Ugandans - UGX 1,000,000=, International Participants – UGX 1,250,000=

Banking & Finance Skills