OVERALL COURSE OBJECTIVE

This course is designed to equip participants with the sales management and customer relationship management skills

WHO SHOULD ATTEND?

KEY TOPICS

The Principles of Selling

  • Preparing to Succeed
  • Persuasive Conversations
  • The Principles and Mindsets of Success
  • The Sins of Selling: How to Fail

The Practice of Selling

  • Key Account Management
  • Dealing with the Tough Stuff
  • Dealing With Mr. Nasty
  • Dealing With Competition
  • Handling Objections
  • Using Telephone, Internet and Email

• Customer Relationship Management

     Date: 16th - 20th October 2017

 

ATTENDANCE MODE: 5 Evenings

VENUE:                          UIBFS Training Centre, Plot 76/78 William Street, Bank of Uganda Building - Kampala.

COURSE FEES:           Ugandan:380,000= International:500,000=

 

Banking & Finance Skills