OVERALL COURSE OBJECTIVE.
This course is designed to equip participants with skills to manage banker customer relationships
WHO SHOULD ATTEND?
Designed for all staff
• Fundamentals of Customer Service
• Customer Relationship Management
• Managing Customer Interface
• First Things First
• Providing Good Customer Service
• The Customer Service Continuum
ATTENDANCE MODE: 2 full classes
VENUE: UIBFS Training Centre, Plot 76/78 William Street, Bank of Uganda Building - Kampala.
COURSE FEES: $1200